I am very sorry to hear this and would like to address your negative review. This order is over a year old. I'm not sure when or how you contacted us but we do reply to every email we receive. That being said, there was a problem we weren't aware of for a few weeks where we did not receive emails from our contact form. We have since corrected that.
Also, the specific item you ordered is made by Auto Trim Express for which we are a reseller. They are just ONE of the many manufactured items we sell and they do not reflect the quality of custom decals produced by us.
Please feel free to send close up photos of the issue you are having and we will contact Auto Trim Express and see what they can do.