Custom Vinyl Graphics is fantastic! This is not my first dealing with them so I can tell you the positive service is consistent. They helped me with my initial designs and the alterations when I needed another order. They kept me in the loop during the whole process. They reminded me to double check my sizing attuned to the adage “Measure twice, cut once.” Everything was checked with me for approve before going to the printer. What you approve is exactly what you receive. There is no guessing about what is in the package when you receive it. Their representatives are knowledgeable, polite and after dealing with me, have the patience of Mom Teresa. Pricing is comparable to other places I’ve dealt with, however, the quality of service and end result put Custom Vinyl Graphics to the top of my list. So much so, that I asked that they add their logo to my design so I can advertise for them.
Awesome patriotic car vinyl decal for an amazing looking car!
The quality is good and easy to install but I got the wrong order. I ordered the gray flame and got the red flame instead. Other then that it’s good.
Thank you for your honest review. I wish you would have contacted us before you applied the decals... we could've sent you the grey ones. I apologize for the error.
Great customer service! I received much assistance with my design. Only downside was shipping. A shipping tube verses the USPS carton would be a great improvement. Removing creases from the product because of shipping was troublesome. I am still quite happy with finished results.
Thank you for your review. The decal looks amazing!
Terrible communication practices
To be fair, we sent you a total of 15 replies to your inquiries. Our communication with you was constant and timely. You just hoped that we had the ability to speak via phone. To be honest, I wish we were big enough of a company to offer that as well but we are a small family business. You are entitled to your opinion but we are proud of the product we produced for you.